Política de envío

At h a l o s t a t i c, we work with global suppliers and trusted logistics partners to bring you high-quality items at the best prices. Because our products are fulfilled directly from international warehouses, please review our shipping guidelines below.

1. Processing Time

All orders are processed and sent to our fulfillment centers within 1 to 3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with your tracking number.

2. Shipping Times & Delivery

Because we partner with multiple global suppliers, items from the same order may occasionally ship separately in different packages. Estimated delivery times depend on your location:

United States & Canada: 7 – 15 business days.
Europe & United Kingdom: 7 – 15 business days.
Rest of the World: 10 – 20 business days.

(Please note: These are estimated delivery times. Factors such as customs clearance, weather conditions, or local postal delays are beyond our control).

3. Multiple Package Deliveries

If you order multiple items, they may be fulfilled by different supplier warehouses. Do not worry if one item arrives before another—you will receive individual tracking numbers for each package in your order.

4. Order Tracking

Once your package is shipped, we will send you an email containing your tracking number(s). You can track your order directly on our website or through carrier websites using the provided tracking code.

Please allow 2 to 5 business days for the tracking status to update in the logistics system.

5. Customs, Taxes, and Import Fees

Orders shipped internationally may be subject to import taxes, duties, and customs fees levied by the destination country. h a l o s t a t i c is not responsible for any additional customs duties or taxes applied to your package upon arrival.

6. Incorrect Shipping Addresses

Please ensure your shipping address is complete and correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer. If a package is returned to us due to an incorrect address, the customer will be responsible for re-shipping fees.